Monsai - Your Personal Growth Companion

Frequently Asked Questions

What is Monsai?

Monsai is an app dedicated to fostering personal growth. Through personalized daily lessons, quizzes, and tasks, it helps users advance in various life areas, including financial literacy, career development, and personal well-being.

Who is Monsai for?

Monsai is designed for anyone looking to improve themselves, whether you're aiming for career advancement, personal development, or acquiring new life skills. It's your personal guide to achieving your goals and enhancing your life quality.

What can I achieve with Monsai?

With Monsai, you can take on a journey of self-improvement and personal development, tailored specifically to your goals. The app helps you cultivate new skills, enhance your knowledge, and build positive habits through personalized daily content.

Finance: Master budgeting basics, learn investment strategies, and understand debt management. Save for the future, improve financial literacy, and achieve financial independence.
Career Growth: Enhance leadership skills, boost productivity, and excel in communication. Navigate career transitions, improve networking, and master effective teamwork.
Personal Development: Cultivate mindfulness, manage stress, and foster emotional intelligence. Build resilience, enhance creativity, and improve personal relationships.
Health and Wellness: Adopt healthy habits, learn about nutrition, and commit to regular exercise. Focus on mental health, practice self-care, and achieve a balanced lifestyle.
Relationships: Enhance communication skills, deepen empathy, and strengthen connections. Navigate conflict resolution, build trust, and cultivate meaningful personal and professional relationships.

Each journey is complemented by daily actionable content, encouraging not just learning but real-life application, empowering you to achieve tangible progress in areas that matter most to you.

Is Monsai available outside of the US?

Currently, Monsai is only available in the United States. We are planning to expand our availability to other countries, so please stay tuned for future updates!

How does Monsai personalize my experience?

Monsai uses an initial onboarding questionnaire to understand your goals and preferences. Based on your responses, it tailors your daily content, ensuring that the lessons, quizzes, and tasks are aligned with your personal growth objectives.

How do I delete my account?

To delete your account, follow these steps inside the app:

Navigate to your profile (top-left icon)
Tap "Account Settings"
Scroll down and tap "Delete account"
You can give us feedback and tap "Submit Feedback" OR you tap "Skip Feedback & Delete"
Confirm delete

NOTE: Deleting your account will erase all your data permanently, but doesn't automatically cancel your premium subscription if you have one.

How do I request my data?

To request a copy of your data, you need to send your request from inside the app.

Navigate to your profile (top-left icon)
Tap "Contact Us"
Choose "Request my data" from the dropdown menu
Write a message if needed, and hit Submit

You will receive a copy of your data within 30 days

How does the free trial work?

The free trial gives you full access to all of Monsai's features for the duration of the trial period. You won't be charged during the trial period, and you can cancel at any time before the trial ends to avoid subscription fees. After the trial ends, it will automatically convert into the agreed subscription.

How do I cancel my Monsai premium subscription?

NOTE: Uninstalling the app or deleting your Monsai account will not automatically stop your Monsai Premium subscription. To stop the Monsai Premium subscription and the recurring payments, you need to cancel the subscription.

The subscription you've purchased remains active until it reaches its expiry date, even when you cancel it right after the purchase.

Apple App Store:

Subscriptions purchased through the Apple App Store are fully handled by Apple.

To cancel an Apple App Store subscription, follow the instructions in the Apple cancelation page by clicking here .

Google Play Store:

Subscriptions purchased through the Google Play Store are fully handled by Google.

To cancel a Google Play subscription, visit the Google cancelation page by clicking here . For more information, please see Subscriptions on Google Play.

Can I get a refund for my subscription?

If you're not satisfied with Monsai Premium and wish to request a refund, please contact the app store where you made the purchase, as refunds are processed according to their policies.

What happens to my data if I cancel my subscription?

If you cancel your subscription, you'll still have access to your data and premium features until the end of your billing cycle. After that, your account will revert to the free version, but your data will be retained in case you decide to subscribe again in the future.

How do I update my billing information?

To update your billing information, please do so through your respective app store account settings. Monsai does not process payments directly and thus does not store your billing information.

Will my subscription automatically renew?

Yes, your Monsai Premium subscription will automatically renew at the end of each billing cycle. You can manage or cancel the auto-renewal feature in your app store account settings.

How often should I use Monsai?

For best results, we recommend engaging with Monsai daily. The app is designed to provide manageable daily tasks and lessons that cumulatively contribute to significant growth over time.

How does the daily personalized content work?

Every day, Monsai provides new content tailored to your growth objectives, including lessons, quizzes, and tasks. These are based on your goals and progress, ensuring you receive relevant and challenging material to aid your development.

How do I use the habit tracker?

The habit tracker allows you to set and monitor daily habits aligned with your goals. Add new habits, set reminders, and track your consistency and progress over time to build and maintain beneficial routines.

What is the journal feature, and how do I use it?

The journal feature offers a space for reflection and personal insights. Use it to jot down thoughts, summarize what you've learned, or reflect on your progress. Regular journaling can enhance your learning experience and support your personal growth journey.

What should I do if I experience technical issues with the app?

If you encounter any technical difficulties:

Contact us directly within the app by going to Profile -> Contact Us and Choose "Technical Difficulty" from the dropdown menu
Or contact us at [email protected]

We're here to help resolve any issues and improve your experience.

Haven’t got your answer? Contact us at[email protected]

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